Customer Ratings & Reviews

This is a great insurance for your purchase. It is most

Havent had to use them yet so honestly idk what star i would give yet

Always love the extended service coverage from Geek Squad! Gives peace of mind, especially with the prices of technology today!

There has been a lot of storms this year and twice my router got hit and its on a surge protector. Thank god for warranty Best buy replaced quickly no questions asked. Love it

I had used this service for long time and always the Geek Squad Team are friendly and ready to help. They will fix or replace the covered product. Highly Recommend this Product/Service.

This is a great product Andis warranty that I wanted to use I've always bought from Best buy I would recommend buying any warranty from Best buy as needed so I would never go anyone out anywhere else to buy a warranty thank you for all your service

I am happy to have bought this with my purchase to ensure any replacement and repairs of anything happens.

My advice to anyone would be, don't purchase any product without this warranty. We just replaced our Samsung TV with a brand new one, with no money out of our pocket, because we had the replacement warranty on it.

For a $200 modem, $40 for 4 years is a bargain in case something happens to the modem. Compared to spending $10-15/month on a rental, this is a no brainer way to go.

Everything's i get from best buy is great to get cant go wrong with anything

I love the security this service provides. It's nice knowing I can count on Best Buy if something goes wrong with what I buy.

Very courteous, and helpful. Always buy the warranty with electronics

I am impressed with the Geek Squad agent. He had a very difficult time with the modem bur kept on it until he succeeded. He installed ROKU and gave me a tutorial, I still don't understand it (not his fault).

Get the warranty, and never worry! I can’t tell you how many times I’ve used it and it’s come through for me

You need to have this service in any electronics devices

I’m hoping I don’t need it, but I’ve never had a problem with these in the past.

I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

We purchased a 4-Year Geek Squad Product Replacement service package for our NETGEAR Nighthawk Wi-Fi 6 Router. Hope we never need it, but even one support case will more than repay the modest fees.

Always good to have warranty on higher priced items in my opinion

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.