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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,451 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for any device you have purchased. Worth the extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad to have this tech support service. We have used the technicians this year to install our new mesh wifi system, our outdoor Nest cameras, and our new television on a wall mount over the fireplace. They are so knowledgeable and help you learn about the new products; so professional and cordial! This service is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me understand how to operate my device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with products. So Geek Squad has not had to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap insurance for a very expensive television. Gives me piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work perfectly fine without any errors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties are the only store warranties I will ever buy!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best options for protect new products always buying this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to WARRANTY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please if it is within your budget always purchase a warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have this just in case anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno why i got this for a usb dongle but why not haha. I havent needed it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Used before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it recently, but it was a good thing I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always this is great to have and trust it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is truly a life saver. Knowing that I can pay such a relatively low price to prevent the headache and dollar loss to replace a poorly timed defective item or a workhorse that has reached the end of its rope.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get with any large appliances. Has been a life savor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with a friendly, quick and efficient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the geek squad service because it has always been great with our warranties when something happens to one of our products. If they couldn’t fix it or they would give us a gift card to buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are an added benefit as are no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know what they are doing!!! Bravo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starrlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they didn't install it we installed it ourselves

    I would recommend this to a friend