Customer Ratings & Reviews

Haven't had to use the product replacement for the netgear product it was bought for but i have used it in the past for other things. The process is always easy to use and everyone is usually nice.

Good service when repair my dryer and duo fest service I am very happy

I had to get a new Netgear Nighthawk AC1900 after my first one after 4 years went bad. This time I purchased the Geek Squad 4 year PROTECTION plan.

Want to be prepared. Hoping we never need it, but wanted to be sure.

For certain products the price for the Geek Squad protection is definitely worth it!

Great service, quick response. I am a total member and will continue to be one.

The technician was polite and friendly. He knew his job and was professional at all times. He diagnosed the problem and took steps to resolve our issues.

Well I am not a computer geek, and that sums it up! Haven’t had to use this but I have definitely had lots of questions answered by the geek squad ! It’s like having an insurance plan for electronics

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Great protection offered and fast service. Purchase for all my electronics

I have found that the replacement warranty through Best Buy has been worth every penny. Had a WiFi router that went out, took it in and they replaced it on the spot. Well worth the money

Geek Squad stands by their products, that’s why I always go to Best Buy for my technology needs first. They honor their warranties and provide excellent customer service!

They do their job. Appreciate their hard work. I even learned something myself.

Haven’t had them install anything in my home but when I have gone to the store they have been very helpful

Never know when the product is going to break and not be useful anymore. the extend replacement is the right thing to do.

I love the extended warranty offered by Best Buy,..! Geek Squad warranty are hands down the best in the industry, no questions asked, no headaches, no hassle..! Highly recommended,..!

Worth every penny having this safety net on our products

Extremely satisfied and the many accessories makes any job easy

i recommend you getting the 4-Year Geek Squad Product Replacement i have order alot of equipment from best buy and having the satisfaction of your equipment you buy is covered . takes a load off my mind,,

Geek Squad provides a level of service that is needed. When things break, they are there to help!