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Customer reviews

Rating 4.8 out of 5 stars with 2418 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,418 reviews
  • Rated 5 out of 5 stars

    Security for the Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to do when the equipment breaks down -- call Geek Squad -- when you purchase a product replacement contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for small electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best thing that I have bought for my routers. They take the product back for any reason no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred information from computer c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use them on this purchase yet, but in the past they have been Very knowledgeable and helpful with problems and or issues. Highly Recommend getting the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and so useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with 3 Netgear routers - the product replacement plan gave me a big piece of mind, as I was able to switch out the third WiFi router just not working 100%. Finally it’s good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service well, pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust best buy to fix any problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust best buy to fix any problems with products I buy at Best Buy ! They have been great so far, so I hope to continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warrantee like always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warrantee like always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome support team highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product i recommand to buy it it gave me 6 g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i recommand to buy it it gave me 6 g wifi in was super fast for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want to need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it, but used this in the past. Usually pretty simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned about the delivery and installation time set on a late afternoon but the delivery and installation was done within 45 minutes. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees here seem to know their products and are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty and best believe i always get my moneys worth , they are 100% up to their word on what they say it is ! Must have for every item you buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, its doing what stated fast steady reliable connections, hardly any disruption/disconnect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Warranty Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy a WiFi System without a 4 year warranty policy. A no hassle return is much better than another $400 out of pocket. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there to help you when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geek squad protection when I buy anything I use it it’s worth the money. Thanks Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy will come from Best Buy just because they have Greek squad and it’s reliable set your appointment and go into the store and they will fix it right there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy Geek Squad Product Replacement. Anytime I can get a warranty on something I will.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I have not had to use them as of yet.

    I would recommend this to a friend