Customer Ratings & Reviews

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

This is the. Best I broke my device and I got a new one right away. I was very happy. Thanks for this company for helping me you should get it.

They are always friendly and willing to help. This is a great service to have.

Geek Squad has served me well with my product! Great service!

Love the plans! Always worth the investment, gives you an extended piece of mind.

Very knowledgeable geek squad and walked us throughout entire TV set up process. They didn't take long wall mounting n setting up 65" TV. Also, going to buy tv sound bar and don't have to worry about installation because of Geek Squad Service and protection.

Helped me get a modem for my needs. Gave good advice on install and set up.

Never had an issue with a return great customer service

With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

Our friends told us that the Geek squad is very good with customers service and therefore, we decided to go with them.

Obviously a great buy for anyone that’s not tech savvy. Even if you are a bit tech savvy but don’t want to go thru the hassle of setting things up this is worth it. Plus if things go wrong they come to your house or you can call and they can help you.

I got my order the next day. Set up was simple and quick.

be it a $25 item for $2000 item, I would strongly recommend buying the Geek Squad protection as this extends support after manufacturer's warranty. also, to use the plan is seamless, reserve an appointment online and you'll have a squad engineer help you resolve the issue.

Bought with router/modem. Gives piece of mind. Pricey though. Should be less than $34.99

Geek squad warranty is a must buy. They are fast at getting you you're items. If they don't sell it anymore. They pay you back with the amount of the items.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

The agents installed my TV and connected it to my devices and also installed my sound bar onto the TV. They were very courteous and were quick and knowledgeable.Have always had good service with the geek squad.