Customer Ratings & Reviews

Whenever the dollar amount is right, I always go with the warranty from Best Buy. They provide good service and always take care of me, even when the issue is borderline my fault.

Geek Squad product replacement program is great to protect you products that may have unexpected problems not detected before leaving the factory!

TV Samsung 43” Geek Squad replacement the TV en fast time

This product replacement has paid for itself more than once. I always repurchase a new one when I have connection issues and have to replace my equipment. It saves you money!

I had used this service for long time and always the Geek Squad Team are friendly and ready to help. They will fix or replace the covered product. Highly Recommend this Product/Service.

Extend warranty is excellent for large appliances. Repair work done well and in reasonble time snd no trouble with teplacement if cannot repair.

This service is great! I like the fact that you can have a reliable team of people to help you with your problems (if any) with your electronics!!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

These replacement warrenty are amazing i will buy something get these get a whole new item when it breaks not just half my money back

Incase my devices mess up they will be covered or replaced

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

Without cheap, they make electronics and other items. It’s always good to have a warranty.

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

I've been with Best Buy for over a decade and I've have very few problems with the Geek Squad service. I'm also able to say that most of the Techs are polite, professional and know their work. I practice using the service on anything that cost more than I can't afford to lose.

Always good to have it and dont need it. Then need it and dont have it

I am impressed with the Geek Squad agent. He had a very difficult time with the modem bur kept on it until he succeeded. He installed ROKU and gave me a tutorial, I still don't understand it (not his fault).

I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

Best warranty ever. 4 year free replacement. Don’t miss out. Cheaper then EVERY COMPETITOR