Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,451 reviews
  • Rated 5 out of 5 stars

    Geek Squad in homr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from Best Buy- The service was fast and completely done in one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't tried it but research seem the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Best Buy Geek Squad Product Replacement. They have kept their word for me in the past and it is one of the only warranty or quality product protect protection plans i would ever purchase on a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good it have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some people say I'm not going to pay extra for this geek squad protection But if anything goes wrong I Bet your going to regret that you didn't buy it It's always good to have geek squad protecting your Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have bought this with my purchase to ensure any replacement and repairs of anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad just in case you need replacement parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earplugs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter rec'd for her bday easy to put on .. able to run do exercise without the falling off out her ears love the color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty, and never worry! I can’t tell you how many times I’ve used it and it’s come through for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the Geek Squad protection on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to take care of my "special electronics" because I don't have the tools to do it as well as they do. I always prefer an expert over a novice with valuable equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Number 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and friendly. He knew his job and was professional at all times. He diagnosed the problem and took steps to resolve our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is ALWAYS a good idea!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot better now that this is protecting my recently purchased router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router went out and with geek squad I had no issues of them replacing it or fixing it, love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I am not a computer geek, and that sums it up! Haven’t had to use this but I have definitely had lots of questions answered by the geek squad ! It’s like having an insurance plan for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement if needed for my eero router

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a just in case but definitely worth it if something were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive for the warranty, but let me tell you if your product does break they will help you out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warrantyis good for large appliances snd do a good job in responding to problems on refregerator snd dish washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad always add it to product I buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential service to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth its money when my modem died after 10 months. Walked in and simple process of getting a new modem off the shelf and swapping it out.

    I would recommend this to a friend