Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,451 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, and helpful. Always buy the warranty with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager of Department

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person that helped me out was very friendly and helpful, wish i️ remembered his name and i definitely recommend the long beach best buy in signal hill if you want the best customer service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bomb protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t go wrong with these amazing protection plans. Life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I didn't want to deal with sending a defective unit back to the manufacturer for repair/ replacement. This cuts that process out and best buy will replace the unit for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know I had this in my list. Thanks for the reminder, fellas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revenge of the Nerds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use it yet (hopefully I won't need to) but ive heard good things about dem Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty on higher priced items in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are not always running right, for peace of mind warranties are a good safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need this because warranty will run out before it breaks and your getting a little longer to swap it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth having Geek squad come and do it Right fast and efficient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this protection because I plan to use my products on a heavy basis. They are reliable, fare and great Customer service. Also great team of experts to troubleshoot my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner of the year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was awesome. Best buy be having a lot of everything..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery team was right on time, and did an excellent delivery. Nice, friendly, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extended warrantees on major equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on major equipment that I don't know anything about. Let the experts fix the problems.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    totally worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth paying extra to know your product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on my modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best price and deal with the best customer service experience and business experience with the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to replace an electronic device that stopped working properly after a few months of purchasing. I will buy SQ protection it again for my future electronic device purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy high priced items now from Best Buy I always get the extended warranty no matter what they'll replace

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad helped me again!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad in Newport news is incredible. My only complaint is that they won’t put Colton on the front desk.

    I would recommend this to a friend