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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,451 reviews
  • Rated 5 out of 5 stars

    Repair my Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service when repair my dryer and duo fest service I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great team work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item it helps to make my pc run faster than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, I haven't used it yet but I feel like it has more restrictions than it used to have back in 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to be prepared. Hoping we never need it, but wanted to be sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good covers what it says, as soon as you arrive they make the change without questions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and customer service. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are the best I get it on everything I can it’s totally worth it no matter what the item is. I go in they look up my history and replace my item it’s super easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties with all my purchases. Computer monitors, earplugs, apple devices, large and small appliances, Ring floodlight cams, car camera /GPS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get all my money back, just don’t forget you only get a store credit that has some limitations,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that if there is a problem, the Geek Squad will take care of it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they are there when you need them! recommend having extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it! Well worth a small fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have purchased a protection plan for an item it has eventually paid off. You will wish you had protected your item when something random breaks it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is a great thing to purchase. We have been grateful that we have had them in the past due to product breaking. The item was covered and it was replaced it. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me hundreds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty! I used it on a modem after 3 yrs on a 4 yr warranty saved me $100s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need a geek best buy got the best of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the weight in gold :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People ask me why I spend the money 0n the geek squad replacement and I just say because I have used it more than I can say and it has saved me in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Have This Service if It's Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this service but very happy to have the option if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

    I would recommend this to a friend