Customer Ratings & Reviews

This protection plan saved my life! My $400 cable modem crapped out on me... but luckily I had the Geek Squad 4 year protection! Not only was I able to get a replacement modem, I was also able to go into store and get it the SAME day. Top notch!

Amazing service with the best buy team you can't go wrong

We have already used them multiple times and they have been able to fix everything each time.

Always like my warranties.Yes just security for a me

Protection for any expensive device is worth it period. Dont over think it.

I'm not sure what use this will be for me, hopefully I won't have to use it, but better safe than sorry.

Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

Extended warranty worked great, on same day Geek squad solved my problem, by next day had my replacement.

This wasn’t explain well to us. My products are fine so we have not had to replace.

Best Buy always has a great service package, so you should always get it.

Speed is great but somehow outside hacker able to access. I cannot seem to figure how to beat them from accessing. I have changed my WIFI SSID password and setup Network Access control. Homeshield security is installed as well.

Was able to get with support and get my starlink up and going in no time. Polite the whole time.

Have not had to use it yet. But I’ve had good experiences in the past

With the price of items today, why not buy the extra protection? Very reasonable price and provides peace of mind! Customer service was outstanding!!

Geek squad service is always great to have and so helpful anytime we’ve needed them

I'm reluctant to purchase these extended warranties for most products, but did so this time when buying a Starlink system, something that was both new and unfamiliar to me. Like all "insurance" products, one hopes not to have to use it, but it will be there if needed.

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!

Great plan for 4 years! Even covers if my home suffers from a power shock and my router dies!

To is good still is good Jamahossaian @ gmail. Com