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Customer reviews

Rating 4.9 out of 5 stars with 146 reviews

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95%
would recommend
to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 146 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for my electronics. They don’t cover cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would definitely recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for products. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It was very good and met all of my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and a perfect guarantee.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered and protected, that's all you need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked with me on my TV replacement. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less stress; my items were installed by true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the GSP on every electronic that I purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a fantastic job whenever you are working with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Penny of LA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment, no clarification of what register your new purchase means, trying several times to register equipmet and serial number. This does not exist here. I have receip with warranty and extended warranties thats it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service on product return and customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won’t use it. I want my equipment to last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronic insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the support. I have rarely not on electronics. It has saved me long run more times than not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful with all of needs we need to fix our devices

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would Not Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this product and being able to expand my Wi-Fi through the entire house with better signal strength, but no matter what I did, i could not get the mesh to connect with the base. I tried for hours and finally gave up (and I have an I.T. degree).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this as this type of equipment is fragile and pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great for those devices that can be troublesome with time. Router or anything. Sometimes better to have than not have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An excellent router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR Nighthawk AX2700 WiFi Cable Modem Router (CAX30S) is an excellent router. It's fast, and reliable. Id recommended it to anyone in the market for a new router. Need a router upgrade? Try it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Noticeably better internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 7 yr old router with an AX2700 and it works so well. A noticeable improvement and easy install. Took 30 mins, activate Xfinity from their app then follow Netgear app prompts.

    I would recommend this to a friend