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Customer reviews

Rating 4.9 out of 5 stars with 146 reviews

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95%
would recommend
to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-146 of 146 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, plug and play for the most part and I have better coverage now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong connection, easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased NETGEAR Orbi Whole Home Tri-Band Mesh WiFi 6 System since I have a 3-story house. The setup was super easy - just download the app and follow the instructions. The signal is strong everywhere inside or even outside the house, and the connection is stable. Worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cover anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend one hundred percent with the purchase of any electronic equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Love the app. Easy to set up but had to finish with the Internet provider. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed router and connected all wireless devices and fixed dead spots in house

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us. We're glad to hear about this great experience! If you have any questions or concerns, please let us know!

  • Rated 2 out of 5 stars

    Broke in the first time use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to assemble don’t hall battery more them 10 minutes

    No, I would not recommend this to a friend