Customer Ratings & Reviews

awesome people working for bestbuy, cool, laid back folks.

Works great! Definitely improved on having a stable connection throughout the house and eliminated a lot of dead zone issues we had

Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need. The router had issues right out of the box. We were glad we purched the membership. Easy to return and got a new rplacement that same day.

Every time I bought a new appliance from Best Buy I’ve always had to warranty because they standby their #Warranty if they can’t fix it you get your money for the product back to purchase a new product

Haven't had to use the warranty, and hopefully I won't have to, but I'm glad to know for 4 years if anything happens, I'm covered.

Haven't had to use the warranty, and hopefully I won't have to, but I'm glad to know for 4 years if anything happens, I'm covered.

The Geek squads protection plan and service has been the best! No questions asked when we have had an issue they immediately either have taken care of the repair or replaced the product. We now do the protection plan on everything!

As a long time Best Buy loyalist, I highly recommend the geek squad plans. Peace of mind is priceless! We have tried to go without a plan before and it was terrible idea! better value than total tech too,

Peace of mind, I don’t always understand technology, it’s nice to know there’s someone I can ask questions

Walked in to replace a modem that stopped working with no issues

This protection plan saved my life! My $400 cable modem crapped out on me... but luckily I had the Geek Squad 4 year protection! Not only was I able to get a replacement modem, I was also able to go into store and get it the SAME day. Top notch!

The very best router system mesh that I've ever had ever. I love orbee, but it so happened that a lightning storm took it out, so I will be buying another orby mesh system.

I'm only doing this because I want that $400 gift card

Works great for about two years then DHCP failure.

The price and assurance was a no brainer to purchase this along with the product

It's a warranty so I'm not sure how to review it? But OK!

If you’re investing in an expensive item, I highly recommend the 4-Year Geek Squad Product Replacement plan. With how unpredictable electronics can be, having this coverage gives real peace of mind. The return and replacement process at Best Buy is straightforward, making it easy to get a replacement or store credit if something goes wrong. It’s a smart way to protect your purchase and avoid the hassle of complicated returns or manufacturer RMAs.

What a deal! Having geek squad protection helps ease my mind in the chance anything goes wrong. Knowing we won’t be out the full price is so comforting!

Must have if you buy electronics, gotta have the geek squad

Geek squad protection is always worth the added money.