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Customer reviews

Rating 4.8 out of 5 stars with 2420 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,420 reviews
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just reviewing for gift card, dont know why I was asked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a true replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem failed within a year. No replacement was given even after I asked. I was given a refund instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refunded this from an item I bought with this warranty. Soon after I returned the product so I wasn't able to use this warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Karen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No service was provided and I didn't sign up for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just say no to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow to respond, repair did not last. Had buy another stove.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    FAST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this is fast. Deadzones are a thing of the past. I have a 3500SF home, this reaches the corners of the house, and the basement. Like that it has a guest wifi network. I am getting speeds up and down at the router of 980mbps, and in the 800 wireless on my MacBook Pro. Worth the investment if you want fast and reliable wifi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Boooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if it were useful. My products broke after ~ months and nothing was done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn’t have to pay someone to assist you on a setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced and not worth the hassle. You'd be better off going some where else.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An excellent router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR Nighthawk AX2700 WiFi Cable Modem Router (CAX30S) is an excellent router. It's fast, and reliable. Id recommended it to anyone in the market for a new router. Need a router upgrade? Try it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Noticeably better internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 7 yr old router with an AX2700 and it works so well. A noticeable improvement and easy install. Took 30 mins, activate Xfinity from their app then follow Netgear app prompts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me to ensure the product I buy is covered from most damage, and helps not to break the bank if I ever need to fix or replace my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong signals and easy setup, worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to extend my Wifi to my garage for Amazon Key delivery. I had almost no signal for my Ring Camera and MyQ opener. I found setup fairly easy. The signal to the garage is now very strong and Iwas able to setup my garage opener and camera. The app called me access to the configuration of the Extender. It's fast and has a strong signal. It definitely made all the difference. I've tried other cheeper extenders and all of them had spotty connection issues. I'm glad I bought it. It was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always buy protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must. Too many electronics break after a year or two. Protection plan covers this so you get a brand new one…. No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the replacement plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chances are, anything you buy these days will only last a couple of years, so get the replacement plan and when it stops working get a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every single dollar you will spend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Bently of all Router / Modems. Motorola got this one RIGHT. I expect this one to last me a VERY VERY VERY long time. I have it mounted up high in my living room between 2 surround sound speakers and people think it is a center channel speaker LOL. Can support 2 Xbox Series X and a Series S with no problem at all with lag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new router, it was fast, but it did not have the service range like my old router. Then I purchased the NETGEAR nighthawk mesh system, and it is leaps and bounds faster and better. Setup was very easy, the nighthawk app handles it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the way to go. No hassles, helped me with exactly what i needed without questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped mount my tv quick and were very professional. Just wish Best Buy would lower there prices on offering services where the come out. We get robbed

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Do it do it buy it buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for absolute total coverage of your house an beyond. This is the router your looking for!!!!! Look no further an BUY THIS ONE!!!! I have had internet all the way to my mailbox an I don't live in a city or town. Now think about this "Imagine walking through a field an still surfing the net with this router at your house." It can be a reality I know cause I did it with a tablet!!!!! An that's not even the best thing about this router. Look at the price!!!!!

    I would recommend this to a friend