Customer Ratings & Reviews

They did a great job and were very friendly. They always take the time to help figure out the issue.

Easy replacement process, my ASUS ROG Rapture GT-AX11000 Stop working, bringing back and they give me a new router

I haven't really needed the extra warranty yet but it wouldn't hurt to provide extra protection for your device/appliance.

never had an issue with geek squad protection plans, will always get them to be on the safe side even if i don't use them

I purchased geek squad protection for a solid state hard drive I purchased at Best Buy.

Haven’t had to use it yet but I have for other products in the past and it worked great.

Great extra added protection to have when you purchase the product replacement plan. It eliminates the stress of having to get the product repaired. Just contact the Squad and if they can't repair it they will replace it.

Great service. I buy from Best Buy all my electronics. I would recommend your products to all my friends

I always pay extra now for the Geek Squad protection service. When something goes wrong they are quick to try getting it fixed or replaced with great customer service all the time. Thank you Best Buy for these plans.

It's a great product. Used it for many devices and never have issues. Would buy it again.

4-Year Geek Squad Product Replacement very good i have buy alway raplacement

Geek Squad protection always worth the cost. Haven't needed their services but glad they are available if needed.

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!

Awesome warranty. Had issues with wifi cutting in and out. They gave me a refund no questions asked so I could upgrade to a better router.

The previous model was defective. Took us a while to figure this out but with the help of the cable company and Arris tech we finally figured it out. So we got a replacement and it works great.

Amazing service with the best buy team you can't go wrong

Good speed, stable connection, I will recommended to a friend.

I know what you’re thinking why buy warranty with Best Buy but I needed one of the nodes looked at and brought it right to the store and they reboot it under my warranty for free I basically saved $89 that I would of paid for a new one! Some items are just needing to be covered just in case of breakdowns