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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 2462 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,462 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very easy to get support. Great people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If I need them; they'll be there. Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it on electronics - at the very least, buy the one year and if you need it, it's worth it 10x over. If you don't, it's still worth not having to worry about your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad always replaces any devices needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protect and Insure Your Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advise to purchase and protect your investment. My LG 50" 4K Ultra went BLANK less than 3 years! NO SOUND or PICTURE! SO GLAD for PURCHASED PROTECTION. Saved by extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Think It Can’t Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive appliance, you would be a fool not to be a warranty. No one can predict what may happen in the future, even if the appliance is touted as being the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement, fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and very knowledge in helping us find what we needed and what would work best for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t explained well to us when we purchased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Protection and security

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent choice to have piece of mind and support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent product will buy again you should buy it so you will enjoy it with you Best Buy. We’re having this item that I really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Time I need Assistance They have Stepped up and went above and beyond for Me so I know I can always Count on the Geek Squad for My electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Andis warranty that I wanted to use I've always bought from Best buy I would recommend buying any warranty from Best buy as needed so I would never go anyone out anywhere else to buy a warranty thank you for all your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issue with my Google Mesh after a year and Just Because I have Geek Squad replacement on my Google Mesh worked . Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it but it gives you some peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helps all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand by their products and always have the help and solutions as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought extra warranty on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my Starlink hope I don’t have to use it but good to know I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Yr Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them since the product hasn't had any issues but I can sleep easy knowing that if something does happen its not going to cost me near as much to get fixed/resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them on thisproduct. But i have on others. They were awesome.

    I would recommend this to a friend