Customer Ratings & Reviews

This wasn’t explained well to us when we purchased.

Very happy with the plan. We bought a TV and it ghosted the time that was supposed to be in the corner but it enlarged over the entire screen. Took it in and they exchanged it with no problems. Also helped when we got a puppy who had separation anxiety and chewed up our gaming headset

I certainly hope this will never be necessary, but I'm happy to know it's here if needed.

These insurance programs came in really handy for me.

I love this protection for all my more expensive purchases. It’s pause off more times than I can count! Definitely worth it.

Glad I purchased this. I had a power outage and my new router stopped working. I made an appointment and went in. I was not happy with the wait, waited 20-30 min past my appointment time but the two guys behind the counter were working so I think it was just a busy time. I walked up to the counter and he said "go get a new one". It was that easy. That changed my mind about the extended warranty.

I love this it makes general usage so much easier!

Wasnt able to add this this service to my web order untill the employee that checked me out added the warrenty on the spot with no issues which I loved. I appreciate your services and will continue getting my products here.

Did a great job guiding me through the replacement process and taking care of old Wi-Fi system.

Ill never regret buying this, it helped me save money and i got to replace my item free of charge

Great service and lives up to the reputation. While I don't hope that I need this, it is great peace of mind.

Needed for a router and best buy always provides a great protection plan

They were really helpful and understand what we want. Replacement or return is also seem less

I got refund without asking.No problem. Modem quit working.

Always purchase an extended warranty when buying most electronics, you want have to pay full price if replacement is needed.

Great service plan for just in case! As always a great experience getting something replaced or fixed under this warranty.

Geek Squad service is the best around IMHO - helps solve your problems and makes the process easy.

Great return policy, for system damage or electronical/mechanical defects overtime. Highly recommended for any eletronical systems or controllers Also great help with assiantce with computer issues

This product worked exsctly what it was intended for. No problems

As always the geek squad service had been amazing. They are alway willing to help and try to fix what ever problem you have.