Customer Ratings & Reviews

Always worth the purchase! You never know what can happen, I'd rather have the insurance than not Great value!

I don't usually get a Service plan but i am glad i did on my new router just in case if i need it!

I'm only doing this because I want that $400 gift card

I always get Geek Squad. I don't always have to use it, but when I have it's been a great purchase and well worth the money and sense of security. Good people who know what they are doing and the process if really easy.

When you have an extended warranty, peace of mind helps

Totally recommend getting geek squad for your electronics. Have been so happy with the service when I had to use it. Gave me peace of mind

I have had an experience of Geek Sqaud at BestBuy previously, I would recommend any purchases made at BestBuy to have this coverage. Worth having and investing in this. Thank you.

Worked great for my situation. Employee that helped was really knowledgeable and helpful.

Best Buy offers the best warranty you can buy for your electronics and home devices!! The warranty covers everything and covers more than the manufacturer warranty itself!!

Best Buy offers the best warranty you can buy for your electronics and home devices!! The warranty covers everything and covers more than the manufacturer warranty itself!!

My Xfinity X86 wifi gateway is upstairs and my sons bedroom is downstairs---he was having issues while gaming with not enough speed. So I did a lot of research on this product, bought it along with an ethernet cord and it works great! His speed is amazing for gaming. I'd recommend getting the $14 protection plan.

Very efficient and nice. Customer service is was so great.

This service is a great service. It give me piece of mind for those things I really do not understand too much about.

The title should say it all. I have 5 GBPS symmetrical speeds and my previous TP-Link router worked but I’ve never experienced this great of a connection at home even with the same speeds. I’ve tested 3 different products and these came out on top. They’re pricey but if you can swing it - you won’t be disappointed. Proper placement is crucial to get the most out of the product. I’ve also played around with some of settings. The security and parental control settings are an annual fee that’s under $50. But absolutely worth it IMO.

The service is definitely worth the money. Having these guys come out and do such a professional job, beats me trying to figure out stuff that could take me hours. Overall, i couldnt ask for a better service. It worth the money to have total tech support for all your electronic needs

I've gone through several mesh routers and 3 of them were wifi 6. This one works pretty well in a 3000+ house with 2 levels. I have one upstairs and the other is down. Most devices connect to the downstairs and I can still get pretty decent speeds (300mpbs) while they're all connected. I have a 1gb plan but even my xbox being connected LAN through the router can only get about 800. That's still pretty fantastic so I can't really complain. The linksys and the netgear didn't do as well as this one.

Haven’t had to use it but worth the money. Any problems drop it off and pick it up. Definitely worth the service fee incase you need to ever use it.

I don't usually buy maintenance plans, but after buying a Netgear modem/router combo from Amazon, and having it crap out after two months, and Amazon not honoring the warranty, I decided I better get the protection. This time I bought it from Best Buy.

Geek Squad Product Replacement warranties are the best! I've never regretted buying one. In fact, I've been a Best Buy customer for as long as they've been a company. Their warranty rivals the best warranties of any company that I've dealt it. I've personally used it many times over the last 20 years? Their warranty mainly, and their excellent price-matching policies, have helped keep me a customer to this day! In fact, that's why I believe they're still in business when so many are not. Kudos, Best Buy! Their warranties give me peace of mind I can replace my product or get a refund if I have any issues. I never feel like I'm ever stuck with a lemon. In fact, if I do have issues then I can use the funds to get the model that replaced it or something else entirely. Such a versatile and customer-friendly warranty! Highly recommended to spend that extra money on it.

They also go above and beyond. Whether it be answering questions or installing a phone screen.