Customer Ratings & Reviews

Love Geek Squad!!! Great benefit for the price!!!!

Best insurance of all. Always taking care of the costumer

I would give 5 stars but i tried to change my address mistake on a package that was being delivered by FedEx and it didn't get resolved so they had to replace my order I'm so glad i got the protection. Get the protection!

This wasn’t explained well to us when we purchased.

Had problems with my router went over 2 weeks unit was replaced

I think it’s great that they’ll come out and fix it within four years of me having my product.

I can't say enough positive things about the 4-Year Geek Squad Product Replacement plan! When my modem unexpectedly died, I walked into the store with my receipt, and the process couldn't have been smoother. They promptly replaced my modem with a superior model, no questions asked.

Quick service team worked well together, cleanup afterwards.

Geek squad repaired my atv at home. They took care of everything. All I had to to was open the door and they did the rest! Fast too!!

I've been using the Netgear Nighthawk for a while now, and it's been great. It's fast, reliable, and easy to set up. I highly recommend it if you're looking for a good router.

Honestly, this extra insurance is a life saver. I have a cat who is quite robust, and he still thinks he’s a kitten, and he thinks he can jump into places he shouldn’t. He knocked my original modem over, and it stop working. If it wasn’t for this insurance, and the Best Buy team, I’d be without internet! Thank you!

Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need.

Best Buy is the ONLY place I buy the warranty plans. There is never any hassle if I have to bring an item in for repair.

No problems with the Internet modem I love it very much.

Purchased the replacement\ membership to our new modem. This saved us money up front and also will have the replacement policy if need.

I purchased a 4-year Geek Squad product replacement for my previous Canon printer which incurred a problem months before the expiration date. Best Buy was able to replace my printer without any hassles. A very worthwhile purchase.

good product keep for replacement purposes...............................................

The guys did a great job setting everything up. They weee very professional

GSP I got this for the Netgear router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it. In this case I exchanged it for the next model up as the one I purchased didn’t have the features I needed.

I purchased the Greek Squad just in case of any issues so far none