Customer Ratings & Reviews

I purchased Best Buy's 4-Year Geek Squad Protection Plan on my Netgear AXE11000 Wi-Fi Router. I've used this protection plan before on other items and the coverage is great with no hassle.

I was excited to get this product protection for my new router. Now i feel super secure that if something goes wrong the geek squad has my back!! I surely hope nothing goes wrong but I know there will be help as soon as something arises!!!!!

I have issue with my Google Mesh after a year and Just Because I have Geek Squad replacement on my Google Mesh worked . Thanks

The service pays for itself I love the service provided by Best Buy a lot of value to be had

The replacement warranties are amazing. If theres and issues they trust your word on itnand swirch it out for you. Super easy to work with.

The best supplement with the extreme service provider with the Geek production

Geek Squad blew my socks off with their amazing service I purchased an item that went bad 3 months after my 2 year Geek Squad warranty expired, and I was tentative but still gave them a call and I spoke to the most amazing agent on the phone that was able to make things happen for me and replaced the item to a slightly more expensive model being that the previous model I had is no longer available and only charged me the difference. I was blown away by this amazing service that I ended up purchasing 4 years warranty on the new product and will continually get Geek Squad protection on all my important gizmo moving forward. Thank you Geek Squad, especially the agent that helped me, you are a star, you ROCK!!!

They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

Geek Squad Service Warranty is well worth the money.

4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

Fantastic router. So powerful and easy install. Always buy the warranty with electronics.

Always worth it on electronics - at the very least, buy the one year and if you need it, it's worth it 10x over. If you don't, it's still worth not having to worry about your electronics.

Excellent choice to have piece of mind and support.

Excellent service on all devices - would not buy a product without Geek Squad service

Always get the protection package! If you don't, your bad

Great price I would highly recommend Placed this on a WiFi router Router speeds got slow after a few years Stopped at Best Buy and they gave me my complete money back because I had purchased the warranty! Recommend

All I had to do was call Best Buy and explain how much trouble I had with the Netgear Orbi. I was actually looking for a receipt and had forgotten that I had purchased a 4 year warranty. They immediately emailed me the receipt, said bring it to the store and replaced it with a different system (Eero in case anyone is interested). Thus far I’ve had no problems with it. I am certainly no tech wizard, but set up was a breeze. I couldn’t be happier with BB’s service!

Geek squaaaaaaaaaaaaaaaadddddddddddddddddddddddddddddddd

I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.