Customer Ratings & Reviews

For me the warranty is always worth the cost. Whether it's the peace of mind or the times I actually had to use it.

My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

Had an issue with the machine and they replaced it, no questions asked!

I purchased it because if anything goes wrong I can bring it back with no problems

[Employee of bestbuy] Covered my device as much as I needed it too and lasts for a good while. I'd recommend.

Been buying routers since 1999, had all the big names Linksys, NetGear Asus etc. i will tell you this router is the best range, signal down to app. I’ve had and tested in this housr and hands down TP link is by far the best. Ps TP Link has a customer for life

I love the Geek Squad extended warranty program, I apply this to almost everything I buy from Best Buy, I've returned several items that I've purchased from Best Buy and they never give me a problem with it.

I always pay extra now for the Geek Squad protection service. When something goes wrong they are quick to try getting it fixed or replaced with great customer service all the time. Thank you Best Buy for these plans.

Always get the extended warranty. Just in case something happens after manufacturer warranty expires

The peice of mind provided by the product replacement is worth the money even if you only use it once for any of your purchases as it sure beats the replacement cost.

[Employee of bestbuy] It's a great product. Used it for many devices and never have issues. Would buy it again.

Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

Glad we have this plan, heard that it always good to go with coverage of Geek squad. So hopefully made a right decision. Plus like the fact of product replacement.

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!

Always love the extended service coverage from Geek Squad! Gives peace of mind, especially with the prices of technology today!

I am glad I got the protection plan. I have used on a computer repair and dryer repair.

People might say I'm not going to pay extra money for this geek squad protection But if anything goes wrong I Bet your going to Wish that you did buy it It's always good to have geek squad protecting your back

Great addition for products that you have a feeling that they might break down the day the manufacturers warranty is going to expire!

I love the security this service provides. It's nice knowing I can count on Best Buy if something goes wrong with what I buy.