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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very friendly. They always take the time to help figure out the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Geek Squad before from BestBuy and will have no problem buying it again for other electronic devices. It gives me a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect components purchased in the store. Otherwise i would have to go through the manufacturer. Only reason to purchase a protection plan is to avoid manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They attended to my issues and resolved my concerns

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always be assured my product will be replaced or repaired when I purchase the Geek Squad Service. Plus I can get many services at a discounted price. It is a WIN WIN .... no brainer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price I would highly recommend Placed this on a WiFi router Router speeds got slow after a few years Stopped at Best Buy and they gave me my complete money back because I had purchased the warranty! Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great insurance for your purchase. It is most

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always worth the cost. Haven't needed their services but glad they are available if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is one of the best and easiest to use. Go in get a replacement on the spot. Except for heavy appliances of course. But still. They do what they promise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must need for wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and peace of mind to know they have your back when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always an easy return if there are ever issues

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Best Buy Employee

    Rated 5 out of 5 stars

    Geeks Squad's always doin' their thing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered my device as much as I needed it too and lasts for a good while. I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Recommend Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase quite a bit so nice to have peace of mind with this option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install and use! Two months in works well

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Fyi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can have your own replaced if it is not working and they take care of it quickly. It is great to have if you need it. I would recommend getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad replacement programs! Have totally saved me multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You’ll Be Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone making purchases from Best Buy shouldn’t hesitate to add the Geek Squad Protection Plan.

    I would recommend this to a friend