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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it recently, but love the service offered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace the item after the manufacture warranty this is a good option for the consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very friendly. They always take the time to help figure out the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do a good job for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad.. I’m sure they are asked the weirdest questions and see the best in people when the time for tech repair is needed

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Best Buy Employee

    Rated 5 out of 5 stars

    Happy

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great piece of mind purchase. Saves me from having to repurchase if there are problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my new WiFi set ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's i get from best buy is great to get cant go wrong with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up and WiFi connectivity and steady

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must need for wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always worth the cost. Haven't needed their services but glad they are available if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Fyi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can have your own replaced if it is not working and they take care of it quickly. It is great to have if you need it. I would recommend getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jerry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I buy from Best Buy all my electronics. I would recommend your products to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Affordable warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfectly affordable warranty for my electronics so I do not have to worry if they break.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Best Buy Employee

    Rated 5 out of 5 stars

    Affordable warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfectly affordable warranty for my electronics so I do not have to worry if they break.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I have for other products in the past and it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and peace of mind to know they have your back when needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great insurance for your purchase. It is most

    I would recommend this to a friend