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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,469 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace the item after the manufacture warranty this is a good option for the consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my Starlink hope I don’t have to use it but good to know I have it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very friendly. They always take the time to help figure out the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for expensive items. Peace of mind is priceless

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Happy

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great piece of mind purchase. Saves me from having to repurchase if there are problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth every penny works wonderful mist buy everyone enjoys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Always get extended warrantees on major equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on major equipment that I don't know anything about. Let the experts fix the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them on thisproduct. But i have on others. They were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always worth the cost. Haven't needed their services but glad they are available if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's i get from best buy is great to get cant go wrong with anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jerry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I buy from Best Buy all my electronics. I would recommend your products to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Network

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable on installation of the WiFi Network system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought extra warranty on all my products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Affordable warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfectly affordable warranty for my electronics so I do not have to worry if they break.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Affordable warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfectly affordable warranty for my electronics so I do not have to worry if they break.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do you need Geek Squad??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never really considered getting this service but after several problems with the items I purchased I was glad I got it. As the items were replace with relative ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peach of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

    I would recommend this to a friend