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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty, b/c well life happens, and you'll be mad if you don't and need it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement product is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no longer carried my brand of security cameras, after time when not working right, they replace them w cameras of my choice,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection insurance is the best i would recommend it for all items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so helpful and so professional and I would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed option with current prices to cover repair and/or replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty... and it is ALWAYS WORTH IT.. .yes I have and also have not had to use it... but why take the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good to have and easy to use with no problem great

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    You cannot go wrong with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with the geek squad protection plan. Support 24 seven for your hard earned gadgets

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good to Have in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to Have it and the extra Protection helos me fel better avout any other futher issues. Hopefully won't encounter any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the game of life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with my product. Shipping was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love this it makes general usage so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plans a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are a must for me on all my purchases and they are so easy to work with when problems arise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a water pic and toothbrush set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well I am totally satisfied with the toothbrush and water jet it does what it supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the four year warranty and it is worth every penney. lots of peace of mind and very little cost. i would do this purchase always.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protected from lightning strike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me replace my cable modem during a lightning strike. Quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extenders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just what was needed to help with internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents check my computer for anything that can harm the programs and speed and I don't have to do anything they take care of everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible Help over the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual employees at my local Best Buy are the only reason this gets 3 stars. The service you get when calling the Best Buy Geek Squad is horrible. They speak English but not the greatest and explaining them an issue is almost impossible. Luckily the workers at Best Buy stepped in. They spent about 3 hours total explaining the situation to the 800 # Geek Squad people. They put us on hold constantly just to come back without and progress. They even tried saying they couldn't stay on the line any longer......( They had no clue what they were doing). They then hung up. After a lot of work by My local Best Buy employees they were able to honor my replacement. With no help at all from the 800 # people who are supposed to be the "specialists"

    No, I would not recommend this to a friend