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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2385 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,385 reviews
  • Rated 4 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service pays for itself I love the service provided by Best Buy a lot of value to be had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement, fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've had this almost a year. Not too many interruption. Recommend using the web interface if you need to change anything. App not so configurable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do a good job for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad.. I’m sure they are asked the weirdest questions and see the best in people when the time for tech repair is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updating a device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy for installation and it works great. Better reception than we had before for WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection package! It's on you if you don't buy it. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my car in and out in a matter of a couple of hours ! Staff was friendly and very knowledgeable about what I needed to replace my stereo. After all these years, still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect!!Ordered and was here in a couple days.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad supremacy!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than knowing if anything happens my product is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can replace the item if it meet the timeline and if it becomes unserviceable through manufacturer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always gotta get the geek squad protection! always reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting a warranty. You never know when you’re gonna need it. It’s better to have and not use them to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this so you can always upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. You can keep upgrading every time it expires. I worked at Best Buy for 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great to have and the one from Best Buy the absolute best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: great installation & demo of remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed option with current prices to cover repair and/or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

    I would recommend this to a friend
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