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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for my son. I know he is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance, ask the details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the security of this protection. I will say, I didn’t understand that if I actually use this warranty, it uses it up and I would have to buy another after they replace the product at no charge the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend protection plans on everything, always worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. They repair or replace the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the Geek Squad service. Thanks for all you do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great. You will not be let down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. You will not be let down with this device

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because i wanted the extra protection just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best next to Best Buy reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful people and friendly! Have peace of mind with Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased extended warranty for the peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tablets need protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four years of protection for the top-of-the-line tablet is a necessity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth if for extra warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and amazing speed! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage then any other company takes 1 time to get its value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Alyxa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan if needed so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives me a piece of mind and I don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get 4-Year Geek Squad Product Replacement just in case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best type of insurance you can get, especially since most products just get exchanged in store, but also because it covers all service and shipping costs for service too if it is sent out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty, i use this on all buys above 150$ easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From bad to great !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product to protect your high valued investment. Sure you may not use it al all, but it is more expensive to not have it than having it. My wifi system of about $400 had gone bad after long time of use, but when I asked at customer service and they said I had purchased the warranty, I got my replacement cost and was able to buy a newer model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Thank you Best Buy

    I would recommend this to a friend