Customer Ratings & Reviews

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.

These people know their stuff & can really help with the set up.

Overall, a pretty solid use with my provider. Easy set up. Was able to work with 1gbps service

I bought the extended warranty when I bought the Google nest. Because I know electronics and power outages with storms or transformers blowing can really damage electronics. So I bought the 4 year warranty just because I know that Best Buy stands by their warranty’s.

The geek squad came the day before my appointment, which was great. They came trouble shot my old router, determined it was bad and installed me up a new better router. They insured that all my devices attached to Th e net. They were very professional an pleasant to work with. We were very happy with their work.

No longer needed modem. Moved to apartment where it wasn't needed. Geek squad gave me store credit.

Have been telling people about the geek squad protection plan for years. Its a simple easy way to protect your gadgets, with a fast/easy replacement.

I'm not sure why this is a reviewable purchase, it is coverage in case something goes wrong

Great little bit of protection in your pocket is always a good thing

Sales associates were helpful in suggesting this option. Liked that it afforded me more time to try out the product and other member benefits

[Employee of bestbuy] Love the plans! Always worth the investment, gives you an extended piece of mind.

Excellent value for any electronics purchase. Many electronics don't have a manufacturer warranty beyond one year. This warranty via best buy offers 4 years of protection. They will swap the defective device for a new one. You will have minimal downtime.

Geek squad is awesome. Ive had to use it for phones ive broke in the past. They used to give you one on the spot at no charge. Now they send you a phone. Its generally within 2 days.

i dont know why this is a review, but i got this 4 year coverage for an asus ax5400 wifi6 router. i know router are always running and will eventually suffer heat damage. so a 4 year coverage is a good thing. i havent had to use a warranty claim yet, so i cant speak for how good it is.

I had purchased Best Buy's 4-Year Geek Squad Protection Plan for my purchase of the Asus USB-BT500 Bluetooth Smart Ready USB Adapter. The GSP covers any mechanical and/or electrical failure as well as accidental drop and/or spills. I highly recommend it!

a Good call to put it on a Router ended up needing it

Easy to use the warranty. I don’t buy warranties from other stores, however, I always buy the Geek Squad warranty from Best Buy. Never had any issues and great customer service.

Good to have when you really need it. Much better than having to send your product to tge manufacturer

Great experience. Professional, helpful, knowledgeable, easy purchase

Love knowing that if I have a problem I can bring item into Best Buy and Geek Squad can take a look to troubleshoot or replace the item.