Customer Ratings & Reviews

Great, constant connection. easy to install. strong communication to modem

Very knowledgeable geek squad and walked us throughout entire TV set up process. They didn't take long wall mounting n setting up 65" TV. Also, going to buy tv sound bar and don't have to worry about installation because of Geek Squad Service and protection.

Always pulls through. Fortunately I've not had to use it much.

I had a problem with one of my purchases and Geek SQUAD come to my house and fixed it in just one visit.

Very cost efficient way to have peace of mind for the "just in case"

Best Buy warranty is a must!!! I can’t tell how many time I have used it and thankful that I had it. Never let me done. The employees always get it right!

With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

Obviously a great buy for anyone that’s not tech savvy. Even if you are a bit tech savvy but don’t want to go thru the hassle of setting things up this is worth it. Plus if things go wrong they come to your house or you can call and they can help you.

be it a $25 item for $2000 item, I would strongly recommend buying the Geek Squad protection as this extends support after manufacturer's warranty. also, to use the plan is seamless, reserve an appointment online and you'll have a squad engineer help you resolve the issue.

I'm reluctant to purchase these extended warranties for most products, but did so this time when buying a Starlink system, something that was both new and unfamiliar to me. Like all "insurance" products, one hopes not to have to use it, but it will be there if needed.

This is the. Best I broke my device and I got a new one right away. I was very happy. Thanks for this company for helping me you should get it.

Very professional crew, installed my TV and freezer Great job and saved me time and money

I never buy high priced items without warranty by geek Squad

Bought with router/modem. Gives piece of mind. Pricey though. Should be less than $34.99

The sales rep walked me through everything and gave me her full attention throughout the process.

great technicians who are knowledgeable and able to assist

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

Haven't had to use the warranty but have never run into any problems using my warranty

The agents installed my TV and connected it to my devices and also installed my sound bar onto the TV. They were very courteous and were quick and knowledgeable.Have always had good service with the geek squad.