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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,463 reviews
  • Rated 5 out of 5 stars

    Went smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well in the return. Overall a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to extend my warranty and they provided it for a modest cost. See their terms and conditions and weigh in if the price is worth it. Consider how long it'll take for the product to become obsolete as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We may need the Geek squad in the near future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our friends told us that the Geek squad is very good with customers service and therefore, we decided to go with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put Geek Squad Service to all my products, it Warranties you purchase is always going to work I was sick and need it a machine that can work with my vegetables This machine is great for that, better than the extracting machine AAA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great to have so you can always keep in mind that if anything goes wrong with your item, it’s covered. I would definitely recommend this to anyone buying an item. It is super helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is a must buy. They are fast at getting you you're items. If they don't sell it anymore. They pay you back with the amount of the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything at Best Buy without paying for replacement insurance. Always good to have this protection. Everytime I used it, it works well, replacing whatever piece that needs to be replaced. I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed the service yet hopefully I won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to like...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about a geek squad warranty 9 out of 10 times they will just hand you a new product if yours is effective every once in a great while I might have to wait to have something repaired but it usually doesn't take more than a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good competent help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a modem for my needs. Gave good advice on install and set up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Protection for my favorite gadgets

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Peace of mind. Electronics are convenient but there is always a chance it might stop working or run into issues. Geek Squad protection alleviates that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has served me well with my product! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you make your living on the Internet you want peace of mind. Having the Geek Squad on my side gives me that. And the price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required purchase. These warranties have saved me hundreds of dollars over the years. I've saved way more than I've spent by a fairly wide margin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I just wanted to thank for the wonderful service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad saves the day

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth the money on almost everyone, most issues are covered and taken care in a timely manner. I get gsp on almost everything I buy here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave a good review on this and I truste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you get the warranty with this product but haven’t had utilize the geek squad, which is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad leaves me with piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like knowing my products will be protected if any issues arise. I have never had an problem with returns/exchanges when things do happen. It is the perfect piece of mind and Best Buy customer service is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with a return great customer service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always gotta get a warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I never buy anything at BestBuy without getting a warranty to it, love knowing I’m insured if anything were to go out

    I would recommend this to a friend