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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,463 reviews
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Insurance in case anything goes wrong. If it does I just have to bring it back to the store for a replacement product. The $ I paid it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty paid off when router died, no hassle in replacement, customer service supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got any problems that you dont have time for or youtube cant answer than geek squad can get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this extended warranty to replace my broken modem. It is a piece of mind to have something like this to replace your expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to take care of my "special electronics" because I don't have the tools to do it as well as they do. I always prefer an expert over a novice with valuable equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and friendly. He knew his job and was professional at all times. He diagnosed the problem and took steps to resolve our issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without cheap, they make electronics and other items. It’s always good to have a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I am not a computer geek, and that sums it up! Haven’t had to use this but I have definitely had lots of questions answered by the geek squad ! It’s like having an insurance plan for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these extended warranty’s just in case. Prices usually make it worth it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered all my questions and too care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have bought this with my purchase to ensure any replacement and repairs of anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty, and never worry! I can’t tell you how many times I’ve used it and it’s come through for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with peace of mind. A must to have for large electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, and hope to not to. It is there when I might need it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the geek squat replacement plans, always purchase it with my electronics. easy replacements no questions asked. if you are unlucky, even the best made electronics can fail, so i would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly verified my replacement coverage and got the new unit on order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth every penny would buy more for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Leave BestBuy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in homr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from Best Buy- The service was fast and completely done in one visit.

    I would recommend this to a friend