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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,463 reviews
  • Rated 5 out of 5 stars

    Amazing,..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended warranty offered by Best Buy,..! Geek Squad warranty are hands down the best in the industry, no questions asked, no headaches, no hassle..! Highly recommended,..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad just in case you need replacement parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth its money when my modem died after 10 months. Walked in and simple process of getting a new modem off the shelf and swapping it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router went out and with geek squad I had no issues of them replacing it or fixing it, love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands by their products, that’s why I always go to Best Buy for my technology needs first. They honor their warranties and provide excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warrantyis good for large appliances snd do a good job in responding to problems on refregerator snd dish washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hope i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to replace anything yet but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive for the warranty, but let me tell you if your product does break they will help you out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and reduces anxiety that my device is covered for 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is thee best warranty you can find any where. I get it for all my purchases. Do not leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager of Department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person that helped me out was very friendly and helpful, wish i️ remembered his name and i definitely recommend the long beach best buy in signal hill if you want the best customer service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't tried it but research seem the service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I didn't want to deal with sending a defective unit back to the manufacturer for repair/ replacement. This cuts that process out and best buy will replace the unit for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the Geek Squad protection on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have used bestbuy's geek squad replacement, and I have never had an issue for whenever the warranty needed to be honored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is ALWAYS a good idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot better now that this is protecting my recently purchased router!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Waranty protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan to protect my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PROTECTION plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new Netgear Nighthawk AC1900 after my first one after 4 years went bad. This time I purchased the Geek Squad 4 year PROTECTION plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it it, as it's a warranty that hasn't needed to be cashed in, but I trust them well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

    I would recommend this to a friend