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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,463 reviews
  • Rated 5 out of 5 stars

    BestBuy gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some other protection plan providers when I get a plan from BestBuy they always give me what I pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this protection because I plan to use my products on a heavy basis. They are reliable, fare and great Customer service. Also great team of experts to troubleshoot my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to replace an electronic device that stopped working properly after a few months of purchasing. I will buy SQ protection it again for my future electronic device purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    totally worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth paying extra to know your product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents provided tremendous knowledge about my product and allowed me to understand my home network better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on my modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best price and deal with the best customer service experience and business experience with the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them as of yet. But the delivery and setup was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad always add it to product I buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping I don’t need it, but I’ve never had a problem with these in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geek Squad with your installs and warran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always buy at a minimum two years on all electronic purchases to help offset any breakdowns. My thought is weak parts will fail during that period. Larger purchases I bump to four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term value in keeping the electronic world up and running. Cuts costs for small repair or update of computers. A must to have and using Geek squad is a great way to this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind to have in case a product fails down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secure and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what it is, just like that, hope i dont need it but its good to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program offered by the Geek Squad provides real protection at a very competitive price. I typically avoid protection plans, but this is an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revenge of the Nerds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use it yet (hopefully I won't need to) but ive heard good things about dem Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy geek Squad ever electronic product i buy to have a good mind your product is protected cause you never know what going happen and friendly staff at my best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extended warrantees on major equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on major equipment that I don't know anything about. Let the experts fix the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need this because warranty will run out before it breaks and your getting a little longer to swap it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to cover my products! Thank you for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price to cover my products! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to cover my products! Thank you for the coverage!

    I would recommend this to a friend