4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,463 reviews
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care for geek squad. They ripped me off in the past using generic chargers. Would love to win the $400 gift card to make up for that. Am a broke college student, been used and abused and need an iPad for school

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides a level of service that is needed. When things break, they are there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties with all my purchases. Computer monitors, earplugs, apple devices, large and small appliances, Ring floodlight cams, car camera /GPS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Be Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For certain products the price for the Geek Squad protection is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is a great thing to purchase. We have been grateful that we have had them in the past due to product breaking. The item was covered and it was replaced it. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation fast service well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it! Well worth a small fee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have purchased a protection plan for an item it has eventually paid off. You will wish you had protected your item when something random breaks it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case. Last time. I didn’t buy and it broke right after the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response. I am a total member and will continue to be one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long- term warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 4-year extended coverage is a great feature. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and so useful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with 3 Netgear routers - the product replacement plan gave me a big piece of mind, as I was able to switch out the third WiFi router just not working 100%. Finally it’s good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a geek squad product replacement plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the weight in gold :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People ask me why I spend the money 0n the geek squad replacement and I just say because I have used it more than I can say and it has saved me in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Starlink. You won't get protection from Starlink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good covers what it says, as soon as you arrive they make the change without questions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred information from computer c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use them on this purchase yet, but in the past they have been Very knowledgeable and helpful with problems and or issues. Highly Recommend getting the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy something without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy something expensive without having a Geek Squad warranty. I have used other warranties when something went wrong and it has saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get all my money back, just don’t forget you only get a store credit that has some limitations,

    I would recommend this to a friend