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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,463 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome product, cannot wait to see how much it lasts me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often purchase the insurance. It has paid for itself several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service, worthy, definitely we are in good hands with their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our broken subwoofer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They sent out our subwoofer under warranty and it was fixed in a week! Very happy with Best buy geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance on expensive products keeps us feeling secure in knowing our products are going to work properly for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind and the protection plan makes that happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, I buy the extended warranty on almost every thing a buy from Best Buy. They never give me a problem on a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Geek on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad protection & my stuff is covered just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, so of course I don't need it. If I hadn't gotten it, I'd end up with a wonky device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for every item I buy at Best Buy. Peace of mind is priceless. Just buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing the geek squad services it makes setup skinless, and in very slim instances, returns flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure why I got the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for a PSU, haven't use the service yet. . Most likely my PSU won't die so I don't need this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a damaged router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to replace a damaged router . Great service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One if the best things to buy right now. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase the plan you just never now . And my luck is also been where I need to replace due to a defective unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your products, offers replacement or your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protection every body should use it. You know who you are

    I would recommend this to a friend