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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,463 reviews
  • Rated 5 out of 5 stars

    The protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan. Such a great deal to make sure your product is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will never find better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty. Beatbuy in my opioids the best warranty money can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In most cases I do not buy extended Warrantys but when it comes to my computer equipment I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad here to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used them before but cool to know they would help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my Total Tech Membership Totally worth it for no additional cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my daughter, she will like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never purchase without protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase the protection plan! It's worth every penny, especially if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, they’ve got your back. Must have for anything worth insuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have just in case anything happens to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can’t get along without Geek Squad! We will always use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD...MORE LIKE GOAT SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS KNOW EXACTLY WHAT THEY ARE DOING...WELL TALENTED.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the warranty of the product had to qrite this for the points haha..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agents in my area, they came and mounted my tv and devices very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did I get charged for this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not aware I purchased this.... did I get it for free? So many questions so little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good luck with the Geek Squad service. Always fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've been a customer for many years now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give excellent service and advice recommend them to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranties are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get warranties but most services want you to send stuff off. How hard is it for a company to exchange in store then they send off the item and sell as refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a firm believer in warranties. Better to have & not needed it. Then to need it & not have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    no clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know YET if it's any good as I have not had the need to use it. Past experience (years ago) tells me it MIGHT be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know you have protection, You never know when you might need it.

    I would recommend this to a friend