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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,463 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it, hope I don’t have to. Nice to know I have it. Selinsgrove PA location rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is there for you if there is any questions or problems I recommend them highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case, it's good to know where help is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly hope I never have to use this, but just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For mobile, it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used one time for mobile phone issues. Geek Squad services worked at that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Great service!!!! Love this group!!! So friendly and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad help me to set up the protection and works wonders for my cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchased should be protected with the coverage with Best Buy it is more than worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know Best Buy will replace my item if anythong goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The against are very kind, informative and never push you to purchase more than you came in for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy with the service and they are very efficient....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy with the service and they are very efficient....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended 4 year geek protection plan. We’ll worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an absolutely must to protect your products. Never leave Best Buy without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection a great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year product protection for routers is worth every penny it costs and peace of mind is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better to have it and not need it, than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing goes wrong with your product, but if it does, use Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that if they can’t fix it they will give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may seem expensive but when your stuff brakes you'll allways be glad your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is not to like? Peace of mind knowing help is there if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance for your product. The customer service with any concerns is top notch.

    I would recommend this to a friend