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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,463 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Service that can be purchased for equipment protection. Happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alwys nice to have "insurance "for expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have then not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what will happen but just in case its safer to be ready then not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Television Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Geek Squad for any television problems. We purchased a 43" Sony television and felt it necessary to buy the protection as our last Samsung failed just after 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great comes in handy more often then never

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Your Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this warranty and did not have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your purchases. They will fix or replace your item quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY GEEK SQUAD PROTECTION IS VERY GOOD I ALWAYS ADD IT TO MY MAJOR PURCHASES.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy to use; best product for its intended use. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome idea for a protection plan! Was surprised the speed at which it arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very courteous and helpful. And I was happy that they exchanged my product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for peace of mind. nice to know items are covered incase of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranties are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad extended warranties are the absolute best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected wires and devices. Saved me $100 per tv setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another internet product and had to protect it you never know when they fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the geek squad on everything its a lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not babe at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for Christmas gifts. Great item to have you can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this loving it because I made coffee every day and I love it it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good bargain. Good coverage for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this because items these days dont last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get this because items these days dont last

    I would recommend this to a friend