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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,469 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, Geek Squad always takes good care of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GSP EVERY TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, I have been saved by a geek squad protection plan. The quality we see in everyday items are not at all what they used to be. Its good to be able to reply on a solid backup plan when issues come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Know What Could Happen - Buy It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the purchase! You never know what can happen, I'd rather have the insurance than not Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just wish my provider had faster service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and assurance was a no brainer to purchase this along with the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If I need them; they'll be there. Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it on electronics - at the very least, buy the one year and if you need it, it's worth it 10x over. If you don't, it's still worth not having to worry about your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devices work so well i haven't had to use it yet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protect and Insure Your Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advise to purchase and protect your investment. My LG 50" 4K Ultra went BLANK less than 3 years! NO SOUND or PICTURE! SO GLAD for PURCHASED PROTECTION. Saved by extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a great service. It give me piece of mind for those things I really do not understand too much about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually get a Service plan but i am glad i did on my new router just in case if i need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Think It Can’t Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive appliance, you would be a fool not to be a warranty. No one can predict what may happen in the future, even if the appliance is touted as being the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad always replaces any devices needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Andis warranty that I wanted to use I've always bought from Best buy I would recommend buying any warranty from Best buy as needed so I would never go anyone out anywhere else to buy a warranty thank you for all your service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Time I need Assistance They have Stepped up and went above and beyond for Me so I know I can always Count on the Geek Squad for My electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent product will buy again you should buy it so you will enjoy it with you Best Buy. We’re having this item that I really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice to anyone would be, don't purchase any product without this warranty. We just replaced our Samsung TV with a brand new one, with no money out of our pocket, because we had the replacement warranty on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Affordable insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

    I would recommend this to a friend