Customer Ratings & Reviews

Haven’t had to use it yet but I have for other products in the past and it worked great.

Great customer service and very helpful! I was trying to figure out the best way to handle Starlink hook up and am so glad I added this to the cart because I got my questions answered! Many thanks!

This service is still likely the best in the industry. you are foolish if you don't purchase it on today's modern disposable electronics.

I know what you’re thinking why buy warranty with Best Buy but I needed one of the nodes looked at and brought it right to the store and they reboot it under my warranty for free I basically saved $89 that I would of paid for a new one! Some items are just needing to be covered just in case of breakdowns

It's a great product. Used it for many devices and never have issues. Would buy it again.

Boys recommend getting the warranties that they offer

This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

Insurance works for everything under it had things already happen and replacement

4-Year Geek Squad Product Replacement very good i have buy alway raplacement

Great service! I will definitely be buying my electronics from Best Buy!

The actual employees at my local Best Buy are the only reason this gets 3 stars. The service you get when calling the Best Buy Geek Squad is horrible. They speak English but not the greatest and explaining them an issue is almost impossible. Luckily the workers at Best Buy stepped in. They spent about 3 hours total explaining the situation to the 800 # Geek Squad people. They put us on hold constantly just to come back without and progress. They even tried saying they couldn't stay on the line any longer......( They had no clue what they were doing). They then hung up. After a lot of work by My local Best Buy employees they were able to honor my replacement. With no help at all from the 800 # people who are supposed to be the "specialists"

The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

Never had to use them. But i hope they work out for you

My powerline adapter got destroyed in a power surge from a lightning strike. I got a replacement so the insurance was useful.

amazing help they will fix if they can or replace it or give your money back for the product

Very happy that i signed up 2,5 years ago on orbi 960. It helped me big time.

Good speed, stable connection, I will recommended to a friend.

no brainer if you love coffee. why worry when your machine goes down.

Gotta keep them electronics in check! They all die! So, I made the decision and got this!

It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.