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Customer reviews

Rating 4.8 out of 5 stars with 2444 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,444 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my router. It worked out great because the router didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my warranty claim quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For super expensive items or if you are moving a lot this is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For every day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable n very nice. Not cheap built n very easy to use n clean.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Top Tier Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Got for my router and hopefully won’t need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value worth the peace of mind if something goes wrong or out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t be buy anything with out a warranty electronics can go at any time and they to costly to replace

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. A must have. I’ll definitely buy again and have my family buy it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with my product. Shipping was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answers all my questions needed to help me figure out the problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extenders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just what was needed to help with internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy. They stand behind their products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ran into two issues over the years. They honor their warranties !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job they get to your place fast and know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind I get when I purchase an extended warranty for my electronics. I have had to use the Geek Squad and was pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents Installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad Agents installed this TV wonderfully and the protection at the geek squad offers is definitely affordable and worth it I would definitely recommend always buying it if you’re purchasing anything over $50 because you can get up to at 4 to 5 year warranty a total protection they will come out and help you as well as assist you over the phone. They are knowledgeable, professional and courteous. I definitely recommend this protection on any type of product bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the best protection in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty for my wifi. Definitely need warranties these days for special projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent service plan to protect your valuable items.

    I would recommend this to a friend