Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2445 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,445 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the time being everything is running smoothly so I'll have to wait and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to buy the warranty cause you never know when you will need it and highly recommend they will remplaces it if anything goes wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection and replacement is a great plan to consider when purchasing electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get extra protection on our items, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best ever I mean that!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best company ever had no issues or anything with them please I recommend them I repeat please let them do the job for you thanks geek squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clutch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wise to get it from electronics to be honest. sure beats dealing with manufacturer warranty that is super limited,.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Patient and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They continued returning to my home until the unit was fixed and I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help, for "just in case".

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly hope this will never be necessary, but I'm happy to know it's here if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase an extended warranty when buying most electronics, you want have to pay full price if replacement is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get the warranty for expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and lives up to the reputation. While I don't hope that I need this, it is great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly for what I needed. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gotta get the warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for just in case! As always a great experience getting something replaced or fixed under this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has a great service package, so you should always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Fix to get me a new router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. I had a power outage and my new router stopped working. I made an appointment and went in. I was not happy with the wait, waited 20-30 min past my appointment time but the two guys behind the counter were working so I think it was just a busy time. I walked up to the counter and he said "go get a new one". It was that easy. That changed my mind about the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always great to have and so helpful anytime we’ve needed them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad service had been amazing. They are alway willing to help and try to fix what ever problem you have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It just works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. Perfect for yourself or as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best around IMHO - helps solve your problems and makes the process easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really helpful and understand what we want. Replacement or return is also seem less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is just figured into the total price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like my warranties.Yes just security for a me

    I would recommend this to a friend