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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty for my wifi. Definitely need warranties these days for special projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. A must have. I’ll definitely buy again and have my family buy it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Errr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them. But i hope they work out for you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is amazing! It's so nice to know I won't have any issues returning or replacing something, thanks to the Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a service package, it's worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're spending a lot of money on something, it's worth the extra cost to get a service package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    talked to geeksquad in person to request replacement of defective modem, they said just bring it in to return and will get refund. Tried to talk to reps over the phone, and took hours to not even get a correct answer. Glad they where able to accept the return without a problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my router. It worked out great because the router didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome support team highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ALWAYS purchase the Geek Squad 4 year protection plan! You never know when you may need the protection! We've had to use it a couple times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is still likely the best in the industry. you are foolish if you don't purchase it on today's modern disposable electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the additional expense knowing if there are any issues they will be addressed without having to deal with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job they get to your place fast and know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your electrónics, they offer a replacement our your money back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Got for my router and hopefully won’t need to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Got for my router and hopefully won’t need to use.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the product protection. We are really happy we did because it gives us peace of mind if something goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great to have and the one from Best Buy the absolute best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend