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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help is there for you if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I was asked many times do I need assistance that tells me a lot about this service willing to serve you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best Buys warranty on all of the items I buy from them. It's really easy to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heard its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never get to use it. brought it just in case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best around IMHO - helps solve your problems and makes the process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection package! If you don't, your bad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In-Person, Knowledgeable, Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my technology to Best Buy and talk to someone knowledgeable in-person about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it always good to buy warranty on product now this days it easy to exchange or credit for a upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really helpful and understand what we want. Replacement or return is also seem less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Came Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!AMAZING SERVICE!!! I brought my Dyson V10 in to the Squad and they replaced it no questions asked for the 2nd Gen model (replaceable battery!). I was given 2 options during the exchange, either receive a refund for the remaking time on the service plan or pay the difference (less than $20) to start a new 4 year plan. Needless to say, I left with a new vacuum and 4 FULL years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squaaaaaaaaaaaaaaaadddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home & said that my nighthawk was not working right anymore and was under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan was a budget saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was wonderful. Had to use it when our modem/router went out. I only had to pay out the difference between the old device to the new device being purchased. Purchased plan on replacement device. It was worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow Geek helped me out big time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that i signed up 2,5 years ago on orbi 960. It helped me big time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting these replacements plans makes it so easy to go In store and swap it out for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan, I have to repair or return product, Geek makes it very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service to have especially if you buy anything any merchandise at Best buy if anything breaks down geek squad got your back number one in my book I recommend to everyone to get this warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    $ year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year Geek Squad Product Replacement is a good thing to have. It give assurance if there is a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. Perfect for yourself or as a gift

    I would recommend this to a friend