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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,469 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Patient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They continued returning to my home until the unit was fixed and I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good on what ever this one is for i dont remember

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best Buys warranty on all of the items I buy from them. It's really easy to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heard its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never get to use it. brought it just in case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google wifi is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it works fantastic with T-Mobile home internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product ended up becoming defective and Best Buy replaced it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In-Person, Knowledgeable, Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my technology to Best Buy and talk to someone knowledgeable in-person about repairs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best around IMHO - helps solve your problems and makes the process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Came Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!AMAZING SERVICE!!! I brought my Dyson V10 in to the Squad and they replaced it no questions asked for the 2nd Gen model (replaceable battery!). I was given 2 options during the exchange, either receive a refund for the remaking time on the service plan or pay the difference (less than $20) to start a new 4 year plan. Needless to say, I left with a new vacuum and 4 FULL years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it always good to buy warranty on product now this days it easy to exchange or credit for a upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really helpful and understand what we want. Replacement or return is also seem less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan! Friendly techs! Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home & said that my nighthawk was not working right anymore and was under warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .............,......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great to have and the one from Best Buy the absolute best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting these replacements plans makes it so easy to go In store and swap it out for a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this price and warranty for this type of electronic product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan, I have to repair or return product, Geek makes it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the game of life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

    I would recommend this to a friend