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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,469 reviews
  • Rated 5 out of 5 stars

    Worth the getting Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you going to buy a product at BestBuy, it is always recommended you buy their Geek Squad product replacement. It has saved me on several occasions when I had problems with some of the products I had purchased at BestBuy. They were happy to help me with the replacement when I had issues. It Will not disappoint to have a warranty in case you have issues with any of the products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the purchase i would highly recommend this to my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to others. Will share this with others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    highly recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good choice .i have always got this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 4 year protection on a router 3 1/2 years in. Swapped it for credit I used for a replacement. Excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong protecting your investment. It can get really expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products always have to be protected because you never now when you’ll need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like the comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working from home, I like the idea of not having to worry for a few years if something happens to my product that it will be taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never had to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting 5 stars because I haven’t had to use it. THAT is the best kind of warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is well worth the price. I never make a purchase without it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. If you have any issues bring it to them and they will help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like having Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just puts my mind at ease. Hopefully will never ne needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always buy an extended warranty on a television. These days the manufacturers make these televisions to last only two or three years before you have a problem and then to have someone come out and repair it it’s as much as the television cost. It’s a small price to pay for insurance to know if something happens it will be repaired free of charge or get another new television in exchange

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad will never let, me nor my family down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance and returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great return policy, for system damage or electronical/mechanical defects overtime. Highly recommended for any eletronical systems or controllers Also great help with assiantce with computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast easy return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to return no questions.. I recommend getting it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad very good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good option to keep your purchases protected all the times

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Trusted coverage that is easy to claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage money can buy. Never any hassle or any unknown terms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet and hope I don't. But well worth the value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics from Best Buy without extra protection.

    I would recommend this to a friend