Customer Ratings & Reviews

It’s a Most to have insurance on your products because anything happens they will fix or replace and offer warranty on the new products

I can't say enough positive things about the 4-Year Geek Squad Product Replacement plan! When my modem unexpectedly died, I walked into the store with my receipt, and the process couldn't have been smoother. They promptly replaced my modem with a superior model, no questions asked.

Great service! I will definitely be buying my electronics from Best Buy!

Walked in to replace a modem that stopped working with no issues

Boys recommend getting the warranties that they offer

Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

Glad I purchased this. I had a power outage and my new router stopped working. I made an appointment and went in. I was not happy with the wait, waited 20-30 min past my appointment time but the two guys behind the counter were working so I think it was just a busy time. I walked up to the counter and he said "go get a new one". It was that easy. That changed my mind about the extended warranty.

GSP I got this for the Netgear gaming router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

[Employee of bestbuy] I've been using the Netgear Nighthawk for a while now, and it's been great. It's fast, reliable, and easy to set up. I highly recommend it if you're looking for a good router.

If you’re investing in an expensive item, I highly recommend the 4-Year Geek Squad Product Replacement plan. With how unpredictable electronics can be, having this coverage gives real peace of mind. The return and replacement process at Best Buy is straightforward, making it easy to get a replacement or store credit if something goes wrong. It’s a smart way to protect your purchase and avoid the hassle of complicated returns or manufacturer RMAs.

Every time I bought a new appliance from Best Buy I’ve always had to warranty because they standby their #Warranty if they can’t fix it you get your money for the product back to purchase a new product

[Employee of bestbuy] Great plan for 4 years! Even covers if my home suffers from a power shock and my router dies!

Would definitely get this again I've had to use this before and it came in clutch!

I still didn’t need , but i hope Words when need !!

It's a warranty so I'm not sure how to review it? But OK!

I recommend getting this..........................

Highly recommend to buy the warranty cause you never know when you will need it and highly recommend they will remplaces it if anything goes wrong

I will never buy anything (over $200) from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

[Employee of bestbuy] The fact that I can have something covered for 4 years is amazing

The best company ever had no issues or anything with them please I recommend them I repeat please let them do the job for you thanks geek squad..