Customer Ratings & Reviews

Does what they say it does. If they cant fix it they replace it. Worth it if an expensive item.

[Employee of bestbuy] I hope I don’t have to use the warranty but I’m glad that it was be a much easier process if I do need it

It’s a Most to have insurance on your products because anything happens they will fix or replace and offer warranty on the new products

I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

The 4-Year Geek Squad Replacement Plan is like having a super-geeky guardian angel for your gadgets. Picture this: You buy a shiny new tech toy, and just when you think you're the king of Techville, disaster strikes. Coffee spill? Geek Squad's got your back. Accidental 'it-fell-off-the-table'? No worries, Geek Squad swoops in! It's like your device has its own personal superhero, ready to save the day from the villains of daily life. And this isn't just any hero; it's a tech-savvy, cape-wearing, problem-solving whiz! For four whole years, your gadgets get to live a life of daring adventure, with the Geek Squad as their trusty sidekick. Imagine, you're out and about, and suddenly your phone decides to play hopscotch on concrete. With this plan, it's more "Ha-ha!" and less "Oh no!" The best part? It's like having a 'Reset' button for those "I can't believe I just did that" moments. So, go ahead, live your tech life on the edge. With the Geek Squad Plan, your gadgets are covered from the perils of everyday life, with a sprinkle of humor and a whole lot of peace of mind!

Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

Great to have just in case you need it. Would recommend.

The very best router system mesh that I've ever had ever. I love orbee, but it so happened that a lightning storm took it out, so I will be buying another orby mesh system.

Always get the protection package! It's on you if you don't buy it. I recommend.

I can't say enough positive things about the 4-Year Geek Squad Product Replacement plan! When my modem unexpectedly died, I walked into the store with my receipt, and the process couldn't have been smoother. They promptly replaced my modem with a superior model, no questions asked.

GSP I got this for the Netgear gaming router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

Glad I purchased this. I had a power outage and my new router stopped working. I made an appointment and went in. I was not happy with the wait, waited 20-30 min past my appointment time but the two guys behind the counter were working so I think it was just a busy time. I walked up to the counter and he said "go get a new one". It was that easy. That changed my mind about the extended warranty.

we haven't really had to use this but it's nice to have in case we run into problems.

Excellent service, qualified experts, knowledgeable

This plan was wonderful. Had to use it when our modem/router went out. I only had to pay out the difference between the old device to the new device being purchased. Purchased plan on replacement device. It was worth it to me.

Good to have your product protected as you never know what could happen.

[Employee of bestbuy] I've been using the Netgear Nighthawk for a while now, and it's been great. It's fast, reliable, and easy to set up. I highly recommend it if you're looking for a good router.

Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

I will never buy anything (over $200) from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.