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Customer reviews

Rating 4.8 out of 5 stars with 70 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
  • Rated 5 out of 5 stars

    Geek Squad Repair was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can’t get along without Geek Squad! We will always use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have it’s better to have them not to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a replacement warranty not much to say have not used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, my advice use in each product..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first still kinda am but I guess we will see if it ever breaks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a router for $700 there and in 4 days the router lost all wifi, they do not have this router anymore and say they can not get a new one to replace the one I bought 4 days ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped mount my tv quick and were very professional. Just wish Best Buy would lower there prices on offering services where the come out. We get robbed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always buy protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must. Too many electronics break after a year or two. Protection plan covers this so you get a brand new one…. No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade from my R7000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this router after my R7000 was giving me limited access due to excessive smart home devices. I was unsure based on price but, I do not regret it seeing how much more data I am receiving on the other end. Great upgrade for those interested in wanting to upgrade

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a returned item and could not help me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased starlink wifi kit. When opened it was definitely a returned item and when we tried to take it back within 15 mins we were told they couldn’t do anything for us and we would have to take it to another location to get another one. Outer loop Best Buy is a terrible place to go if your wanting good quality stuff. Absolutely ridiculous and very unprofessional!

    No, I would not recommend this to a friend