Customer Ratings & Reviews

Great add-on. Easy to use and quick turn around!!!

Geek Squad Product Replacement warranties are the best! I've never regretted buying one. In fact, I've been a Best Buy customer for as long as they've been a company. Their warranty rivals the best warranties of any company that I've dealt it. I've personally used it many times over the last 20 years? Their warranty mainly, and their excellent price-matching policies, have helped keep me a customer to this day! In fact, that's why I believe they're still in business when so many are not. Kudos, Best Buy! Their warranties give me peace of mind I can replace my product or get a refund if I have any issues. I never feel like I'm ever stuck with a lemon. In fact, if I do have issues then I can use the funds to get the model that replaced it or something else entirely. Such a versatile and customer-friendly warranty! Highly recommended to spend that extra money on it.

My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

Great service and very easy to get support. Great people

Never fails. Seriously! I really like getting these plans. I purchase them most of the time I make a purchase because they work and BestBuy doesn’t play with my emotions.

Geed Squad give you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this most of the times. I wound recommend it.

Love Geek squad protection and buy it often. So far I've not had issues getting items repaired or replaced

Thought that it was worth the coverage for my new modem $50 for 4 years

Helps with peace of mind may be a good idea for sure.

Love the geek squad.. I’m sure they are asked the weirdest questions and see the best in people when the time for tech repair is needed

Phenomenal service, they fix my issues every time or give me my money back

The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

I have always been very happy with the geek squad product replacement plans. I have always purchased them everytime I make a purchase of any electronic item. Its seemless. I have had to use it only twice but it is totally worth it!

Been buying routers since 1999, had all the big names Linksys, NetGear Asus etc. i will tell you this router is the best range, signal down to app. I’ve had and tested in this housr and hands down TP link is by far the best. Ps TP Link has a customer for life

They attended to my issues and resolved my concerns

Great product works as advertised with 0 issues. Would buy again

They stand by their products and always have the help and solutions as well

Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.

The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.