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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,449 reviews
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd purchased a router about 3yrs ago, I thought I may have added a plan to it, but it was 3yrs ago...I was elated to find that it was a 4yr plan that I'd purchased!! Can't beat it! I was able to replace the router and pay a little extra for an upgrade. Definitely worth the peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saved by the Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These insurance programs came in really handy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best ever I mean that!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best company ever had no issues or anything with them please I recommend them I repeat please let them do the job for you thanks geek squad..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    $ year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year Geek Squad Product Replacement is a good thing to have. It give assurance if there is a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it makes general usage so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked exsctly what it was intended for. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    defective modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got refund without asking.No problem. Modem quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get with support and get my starlink up and going in no time. Polite the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best protection plans around,hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wise to get it from electronics to be honest. sure beats dealing with manufacturer warranty that is super limited,.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say for right everything is good so I have to wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan worth buying!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the plan. We bought a TV and it ghosted the time that was supposed to be in the corner but it enlarged over the entire screen. Took it in and they exchanged it with no problems. Also helped when we got a puppy who had separation anxiety and chewed up our gaming headset

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE GEEK SQUAD PROTECTION. Even if you think you won’t need it I promise you that you will!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys are great at what they do I would tell my friends to go to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better having geek squad protection for my items. It so much easuer to take your items in locally to get fixed instead of having to package and send them places. The geek squad representatives are always friendly and super knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get warrantees but best buy is fantastic with theirs. I trust their coverage and I believe its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good no complaints every thing is working as planned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically always choose geek squad protection due to the ease of replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expect the unexpected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is well worth the price of the protection plan. The insurance plan, especially the accidental handling version, covers you for stuff that’s out of your control and having peace of my that your tech is protected is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, cannot wait to see how much it lasts me!

    I would recommend this to a friend