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Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,449 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and I recommend this and reliable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to insure products is great. Almost every product I buy from best buy has protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with the best buy team you can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PRotection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection is key and this is a good value to insure the product works for the time period needed. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    used to replace eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it to replace eero that stopped working one day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    El mejor garantia es de Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Product replacement from BB. Their warranty its among the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a full replacement after discussing the issues with the google nest. They assisted me quick and was on my way. Geek Squad was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solves every problem at home. They are very professional and provides excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that told me it was the best is 5/5 he was every caring and understand and relaxed with me after asking a lot of questions he nailed every one of them and i got Linksys - AC1200 Dual-Band USB 3.0 Adapter - Black i have used for 1 Year it a fast stick and i would recommend it pulls more speed out of your wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best gaming router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its more then i exspected great router great price ill recomend ..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Defiantly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly worth the price. These plans are why I shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router/modem the speeds are fastest in the market. And the price is right !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This one is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked so well. We love it and have been using it for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always great to have and so helpful anytime we’ve needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind that comes with knowing my devices are protected by the Geek Squad Product Replacement plan is invaluable. It's a no-brainer investment for anyone looking to safeguard their tech investments. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has a great service package, so you should always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again live geek squad always add and will always recommend to others they are knowledgeable and helpful and they relive a lot of my stress

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad hasn't let me down yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got geek squad protection for almost all my purchases and everything has worked as promised so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The protection you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a something we needed anyways. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best, Very profession, knowledgeable. Do great work!

    I would recommend this to a friend