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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,449 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is he best at Best Buy when you get a plan coverage like this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not a fan of purchasing warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my router. I don’t like paying extra for the warranty but I wanted to be sure I’m covered if anything ever goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to used geek squard because they always have my back when it comes to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to add this this service to my web order untill the employee that checked me out added the warrenty on the spot with no issues which I loved. I appreciate your services and will continue getting my products here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great uses for it from mashing potatoes and mixing soups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty it’s a great value be Smart Cover yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only got the 4 year extended warranty. Geek Squad did not install anything for us! Good value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is awesome i love it truly shows how fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet. But I’ve had good experiences in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is just figured into the total price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like my warranties.Yes just security for a me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad warranties are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad extended warranties are the best! I almost always buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan. Good to know we are covered for if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for my products, always worked..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection. It's worth every penny when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new modem. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable replacement plan my device went out and it was replaced with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the BBY protection plans. They are so worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never let me down. Knock on wood.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my issues if I had any, and ready to help. Make an appointment ahead of time.

    I would recommend this to a friend