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Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,449 reviews
  • Rated 4 out of 5 stars

    Really Good After Some Modification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with some modification. After installing the Orbi mesh router my internet usage skyrocketed. Comcast couldn't figure it out so I did some research. There is some kind of site that communicates with the router constantly and uses a massive amount of data, causing me to go over my 1.2 TB limit. Once I was able to figure out the site that was causing this, I blocked it and now I'm back to using about a quarter to half of the 1.2 TB limit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome wifi router! protects against cyber threats, has long range wifi coverage. Produces very fast wifi speeds much better than my old spectrum router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance and returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great return policy, for system damage or electronical/mechanical defects overtime. Highly recommended for any eletronical systems or controllers Also great help with assiantce with computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this isn't needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this for my router. I've had too many routers overheat in cause ports to go out

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good feeling to know that if anything goes wrong with our purchase, we are covered. Not expensive

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was quick and easy. The price was decent for a four year deal. I haven't had to use this yet but it seems to cover alot if there are any issues. I would recommend this for an expensive purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Returned item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use. Returned it with the equipment. But read and heard good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not underestimate the power of the Squad Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't count the number of times this service has saved me money, the downside for me is having to go into the store, I don't have one locally so I have to drive an hour, but it is so easy to use, take broken item to store, get different item, buy many other things, he-he, spend the day in a different town, take in a show, go out to dinner, ah relaxation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only problem was shipping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars but i tried to change my address mistake on a package that was being delivered by FedEx and it didn't get resolved so they had to replace my order I'm so glad i got the protection. Get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch geek squad technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back we had a technician deliver and set up our new LG tv. He installed the new tv removed the old one and replaced the old one with the tv that was in the living room and carried it upstairs to the bonus room and installed both tv’s and set them both up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty Protection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use Geek Squad, which I guess is a good thing. Means they sell good products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    How many times man , Just get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    welp it works folks , got me a new one since i had geek squad thats y i'll always buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get 4-Year Geek Squad Product Replacement just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that's sometimes needed for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage then any other company takes 1 time to get its value.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    GS amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Covers all i need it to cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years? Yes please. Seems they did away with the standard 2 year replacement plan for the 4 year one and I'm not complaining. There's many times I've replaced a product after a year or two because of defects or something dies, and you simply get a replacement or store credit. Amazing perk, definitely recommend everyone purchase this extra product protection on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to go they come to your house set up my computer and printer and I had an old dell P.C,he was able to take the hard drive out and transfer the data and picture to the new computer. My wife had some issues and another guy came back and showed her how to work it also they will explain some things over the phone best 187 dollars I spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamalh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To is good still is good Jamahossaian @ gmail. Com

    I would recommend this to a friend