Customer Ratings & Reviews

I can't count the number of times this service has saved me money, the downside for me is having to go into the store, I don't have one locally so I have to drive an hour, but it is so easy to use, take broken item to store, get different item, buy many other things, he-he, spend the day in a different town, take in a show, go out to dinner, ah relaxation.

Had to purchase this for my router. I've had too many routers overheat in cause ports to go out

Good service that's sometimes needed for accidents.

This purchase was quick and easy. The price was decent for a four year deal. I haven't had to use this yet but it seems to cover alot if there are any issues. I would recommend this for an expensive purchase.

Geek Squad is the best! Covers all i need it to cover

Its a good feeling to know that if anything goes wrong with our purchase, we are covered. Not expensive

Didn't get a chance to use. Returned it with the equipment. But read and heard good things about it

Best way to go they come to your house set up my computer and printer and I had an old dell P.C,he was able to take the hard drive out and transfer the data and picture to the new computer. My wife had some issues and another guy came back and showed her how to work it also they will explain some things over the phone best 187 dollars I spent

Its excellent for all electronic purchase rapid response

Never had to use Geek Squad, which I guess is a good thing. Means they sell good products.

Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

Amazing I just wanted to thank for the wonderful service

welp it works folks , got me a new one since i had geek squad thats y i'll always buy it

4 years? Yes please. Seems they did away with the standard 2 year replacement plan for the 4 year one and I'm not complaining. There's many times I've replaced a product after a year or two because of defects or something dies, and you simply get a replacement or store credit. Amazing perk, definitely recommend everyone purchase this extra product protection on all devices.

The convenience and efficiency of the service were outstanding. Not only did I get a hassle-free replacement, but I also ended up with a modem that exceeded the capabilities of the one that failed.

Excellent program and they help you and resolving the issue with electronics @ any level

Geek squad updated my settings and cleaned things up to make my computer run faster

Great service with Geek Squad no questions asked replaced my item with ease

Decent when it works, only typing xtra because i c

I hope I never have to use it. I have before on other products and it was great.