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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,449 reviews
  • Rated 5 out of 5 stars

    Greek squash installed quick my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the tv easy and with precise measure in the wall, they program all the tv functions and bring me a instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people know their stuff & can really help with the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is simply not a better service,fast,proactive and always kind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric item will break and geek squad make our lives easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep well when your device are protected by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Zgeek Squad several numerous times over the years. All electronic items I purchase over $100 I include add t a minimum a two year plan with thought if it had week parts they will fail in the first two years. The cash analysis of warranty cost vs cost of replacing the item in my mind easily justifies the added cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Painless and replaced

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it myself, but as a replace warranty I feel comfy knowing it is a very easy to use painless warranty if I need to use it ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful in case?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm reluctant to purchase these extended warranties for most products, but did so this time when buying a Starlink system, something that was both new and unfamiliar to me. Like all "insurance" products, one hopes not to have to use it, but it will be there if needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing you can do is go to Best Buy and buy th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is go to Best Buy and buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Best Buy Warranties are very convienent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a precaution, adding an extended warranty will help put your mind at ease. After the first year manufacturers’ warranty, coming into a local Best Buy they can assist you with processing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because of a previous experience with my last router that was replaced with the Geek Squad replacement plan. No hassle replacing the defective router with a better one because the store was out of the one that I purchased. I only had to pay the difference in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my situation. Employee that helped was really knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing if something goes wrong I have this plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't leave the store without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy any electronics without this protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a replacement warranty don't know what to say a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER purchase ANY electronic without getting additional protection. I had a product go bad on me ONE time and I learned my lesson. IF I would have had the extra protection on a TV that I had go bad on me, I would have gotten a replacement for free because they couldn't fix it. So NOW I purchase it EVERY single time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for all of my electronics. A great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. strong signal and CONSISTENT. Its also the best looking unit I've had so I don't feel like I need to hide it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is usually very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past the Geed Squad has always been very helpful. I trust with this new service the same will be true. I like that you can now make and appointment, or call on the phone for help. I remember years ago when you just had to go and wait.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind to have this protection on my unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bit of protection in your pocket is always a good thing

    I would recommend this to a friend